Read the Guide to Utility Billing

Report Problems with Online Utility Billing & Collections

Having problems with activating your online access or paying your bill online?

View a list of Frequently Asked Questions for answers to common questions.
You may also click here to report a problem if you continue to experience difficulties.

Service and Billing Inquiries

Utility Billing, Connects and/or Disconnects - 954-828-5150

Sanitation Cart Service - 954-828-8000

Trash, Recycling, Bulk Pick-Up, Sewer, Storm Drains - 954-828-8000

Lobby Hours

Walk-In
Development Services Department
700 N.W. 19th Avenue, Fort Lauderdale, FL 33311
Monday to Friday 8:00a.m. to 4:00p.m.

Questions

If you have any questions, please contact:

City of Fort Lauderdale
Utility Billing & Collections Office
Development Services Department
700 N.W. 19th Avenue
Fort Lauderdale, FL 33311

Phone: (954) 828-5150
Fax: (954) 828-5880
Office Hours: Monday-Friday 8:00a.m. to 5:00p.m.

Customer Service Center
700 NW 19th Avenue
Fort Lauderdale, FL 33311

Phone: 954-828-8000
Fax: 954-828-7791
www.fortlauderdale.gov/lauderserv